VAG-COM Frequently Asked Questions -- Index

Page 1:  General Pre-Purchase Questions

1.1    Will VAG-COM work with my car?

1.2    Will VAG-COM work even if my car is "chipped"?

1.3    What functions are included in the current release?

1.4    What  are the computer requirements?

1.5    Should I get a Serial or USB interface?

1.6    What if the PC I wish to use with VAG-COM doesn't have Internet access?

1.7    Can I use VAG-COM on a desk-top computer?

1.8    Will there be a Mac or Linux version?

1.9    Will there be a Windows-CE/PocketPC or Palm-OS version?

1.10  What's the difference between VAG-COM and an OBD-II Scan-Tool?

1.11  Can I use VAG-COM to roll back my electronic odometer?

1.12  Can I use VAG-COM to "Flash" the Chip in my ECU?

1.13  Is there anything else I need to make full use of VAG-COM?

1.14  Will VAG-COM work on Windows Vista?

Page 2:  New User Questions

2.1    How do I Register/Activate my software?

2.2    What's the difference between the Shareware and fully registered?

2.3    Is Product Support included in the price?

2.4    Why can't I get VAG-COM to communicate at all?

2.5    VAG-COM communicates, but it's "flaky"..

2.6    Why does my dash BEEP when I access my ABS controller?

2.7    Are there any Fault Codes that can and should be ignored?

2.8    Are there any known Bugs/Problems/Issues?

2.9    What's the Work Shop Code?

2.10  What's with those DEBUG files?

Page 3:  Interface & Activation questions

3.1    Do I need an Interface Adapter?

3.2    Can I use one I already have?

3.3    Can I buy one someplace else?

3.4    Can I build my own?

3.5    Why does VAG-COM require Registration/Activation?

3.6    What if I need to run VAG-COM on more than one PC?

3.7    How do I permanently move VAG-COM from one PC to another?

3.8    What's the De-Activate button for? Why would I want to do that?

3.9    Why has VAG-COM become De-Activated on its own?

3.10  Can I sell my VAG-COM system to someone else?

Page 4:  Miscellaneous Questions

4.1    Why and How should I test VAG-COM prior to Activating it?

4.2    Can I use VAG-COM while I am driving?

4.3    What is "The Aftermarket Radio Problem"?

4.4    How do I upgrade my existing VAG-COM software to the newest version?

4.5    What is the purpose of the "OBD-II" button? Why would I want to press it?

4.6    How do I print screens or data in VAG-COM?

4.7    What are Label Files?

4.8    How can I speed up my sample rate in VAG-COM?

4.9    What kinds of cool stuff can I do with VAG-COM? (or "How do I ...?)

4.10  How do I set up my USB Interface?

4.11  Does Ross-Tech make diagnostic software for other makes of cars?

4.12  Can I use VAG-COM to retrieve my Radio Code to get it out of "SAFE" mode?

4.13  Does VAG-COM work with cars that require direct CAN access for diagnostics?

4.14  Can I use VAG-COM to make my windows roll up and down using my remote?

4.15  How do I obtain an SKC for Immobilizer and Key-Matching functions?

Page 5:  Detailed Q&A for users of 3rd-Party & Older Ross-Tech "Dumb" Interfaces

5.1    How do I permanently move VAG-COM from one PC to another?

5.2    What's the De-Activate button for? Why would I want to do that?

5.3    Why has VAG-COM become De-Activated on its own?

If you didn't find your question here, please contact us

Home 
    Products   
        VAG-COM
            Support
                F.A.Q Index
                    F.A.Q Page 1   F.A.Q Page 2   F.A.Q Page 3   F.A.Q Page 4   F.A.Q Page 5